S5 Casino - FAQ

S5 Casino Frequently Asked Questions FAQ

S5 Casino is the most trusted and one of the few online casino licensed by PAGCOR. S5 Casino is a PAGCOR licensed Philippine online casino. Play slots, baccarat, roulette, poker and more. Quick deposit and withdrawal 24/7.

S5 Casino is powered and supported by Glowlight Corporation, a duly registered corporation under the laws of the Republic of the Philippines. In 2021, the Philippine Amusement and Gaming Corporation (PAGCOR) accredited Glowlight as an Electronic Gaming System (EGS) Service Provider.

Our physical outlet is situated at the Ground Floor of M.M. Castañeda Space Rental, Batangas Quezon Rd, Brgy. San Miguel, Padre Garcia, Batangas.

S5 Casino Padre Garcia outlet is open daily from 1:00 PM to 10:00 PM Monday to Sunday. Game Responsibly 21+ Only!

Since our page / channel is being stormed with lot of questions about S5 Casino, we have decided to compile the frequently asked questions (faq) about S5 Casino.

FAQ List

• How to register?
• FAQ
• Know your customer (KYC)
• Available Payment Options
• Deposit / Cash In
• Withdraw / Cash Out
• Why my withdrawal request was declined?
• Wagering Requirements
• Why my account is deactivated?
• Other concern
  

With over 100,000 players, S5 is undeniably the best online casino in the Philippines and the fastest growing online gaming site.

Game Provider

S5 Arena has hundreds of slots and table games from different top-quality game provider from around the world. We always have new game to play with, if your favorite games is not here, just let us know. So we could be able add it up to our game list.

All games here is certified fair by PAGCOR using the 3rd party testing services.

RED TIGER

Love na love ng mga ka-S5 natin ang Red Tiger games sa S5. Karamihan ng games nila ay may minimum bet na P5, katulad ng medium-volatility slot na Cash Volt from 2020, the medium-high volatility na Dragon’s Luck Power Reels from 2018, at pati na din ang ancient na medium-volatility Chinese Treasures from 2016 - kaya naman sikat na sikat ang Red Tiger sa S5.

Top 3 Games 

Habanero

Habanero - ang favorite game provider ng teams at S5! Nauna ng mga 5 years ang Habanero compared sa ibang providers, at halata naman na ahead sila sa competition and they definitely know kung ano ang ginagawa nila.

Isa sa top games ng Habanero ang Return to the Feature - ang slot na merong three excellent features including the “Replay” feature kung saan pwede mo’ng balikan ang ‘yong saved feature run.

Another great game from Habanero ay ang London Hunter na visually stunning ang graphics. Sa slot na ‘to, ang cyberpunk na si Sherlock Holmes ay may hinahabol na T-Rex through the streets of London.

Last but definitely no the least, Ang Mexican-flavored game na Taberna de los Muertos Ultra is definitely a must-try. Magbukas ka na ng bote ng Corona or San Mig Pale Pilsen at mag-enjoy kaka-spin!

Top 3 Games

REAL TIME GAMING

Ang newest game provider namin ay ang Realtime Gaming or RTG - which provides us with some of the best slots that Pinoys are super fond of! Worldwide legend na ‘tong RTG, as they have been around for 20-plus years, so alam mong isa talaga sila sa top providers sa Pilipinas.

Some of the classics include T-Rex, Enchanted Garden, at Lucky 6 - available na ‘yan lahat sa S5 at pwede mo nang laruin sa phone mo anytime, anywhere!

Bakit kamo ang sikat ng RTG sa mga Pinoys? Well, dahil ‘yan sa ino-offer nila na random progressive jackpots sa slots nila. Habang naglalaro ka, palaki nang palaki ang jackpots na pwede mo’ng makuha. Random ang pag-pop up ng jackpots na ‘to, at may chance kang manalo kahit pa magkano ang bet mo.

Top 3 Games

Frequently Asked Question (FAQ)

How to register / sign up?

Just visit S5 Casino and fill up the registration form. So make sure information like desired username, mobile number and active email address is on hand / ready to speed up the account creation / registration.

Once your account was created you will receive a message confirming your registration. For this Christmas season may 51 FREE SPIN ka na pede gamitin sa P1SO games natin.

Once your account was created you will receive a message confirming your registration. For this Christmas season may 51 FREE SPIN ka na pede gamitin sa P1SO games natin.

Get your FREE SPIN at go.s5.com/51free Keep It Fun.

After claiming your free spin, you will see it credited to your account.

If you don't have account yet, I suggest you create your FREE ACCOUNT at S5.com now, to paly the FREE 51 SPIN exclusively for you.

Your next step is to process your KYC before playing.

What is KYC?

Know Your Customer (KYC) standards are designed to protect financial institutions against fraud, corruption, money laundering and terrorist financing.

Know Your Customer (KYC) Process as Required by PAGCOR.

To process your KYC click KYC REQUEST

To request for KYC verification please prepare the following information: your full name, date of birth, mobile number, and valid id.

List of accepted valid ids:

• ACR - Alien Certificate Registration
• Barangay ID
• BIR (TIN Number)
• COMELEC / Voter's ID / COMELECT Registration Form
• Driver's License
• Firearms License
• Integrated Bar of the Philippines ID
• NBI Clearance
• Overseas Filipino Worker ID
• Overseas Workerts Welfare Administration ID
• Pag-ibig ID
• Pantawid Pamilya Pilipino Program ID
• Passport
• Person's With Disability
• Phil-health ID
• Philippine Identification
• Philippine Postal ID
• Police Clearance
• School ID
• Seaman's Book
• Senior Citizen ID
• Solo Parent ID
• SSS ID
• UMID
• Other valid government-issued IDs

This verification process for KYC is usually takes approximately 24 hours, depending on the number of documents being reviewed.

To check the status of your KYC, just click the KYC Request link. You will see Verification Approved if your KYC is approved.

What payment options are available?

Deposit and Withdrawal system is powered by Paynamics, which is the most trusted and accessible payment provider in the Philippines. Paynamics offers a one-stop-shop payment platform to process payments including e-Wallets, over-the-counter, and Online Bank Transfers.

With Paynamics, we can assure you that your transactions with S5 are convenient, hassle-free, seamless, and secure.

The available payment options are the following: GCASH, PayMaya, DragonPay, Bancnet, 7-11, Cliqq, M. Lhullier, ECPay, PNB.

LoadCentral available denominations

Be A LoadCentral Retailer Now For 100 Pesos Only!!!
All type of PREPAID LOADS ay meron tayo
One Time Payment Lifetime Business

To become a LoadCentral Retailer just email us your mobile number, full name, address and email address to pardz.biz@gmail.com

How to fund my account (deposit / cash in)?

You may fund your account at GrabPay, GCash, Pay with PayMaya, DragonPay, BancNet, Maya, LoadCentral, Shopee, Lazada, ECPay, PNB, Kisok (Cash at Kiosk), 7-11 (Cliqq Kiosk / 7 Connect).

You may also fund your account using an eVoucher from Maya, LoadCentral, Shopee, Lazada.

For instant crediting to your account you may use GrabPay, GCash, Pay with Paymaya.

You may also fund your account at M Luillier (Remittance Center).

Minimum deposit: 99. Maximum is 50,000

When can I withdraw my money (cash out)?

You can withdraw your money anytime, processing of your cash out request usually takes 24 to 48 hours from the time you made the withdrawal/cash out request. Minimum withdrawal is PHP200 pesos only.

Why my withdrawal request was declined?

Minimum amount allowed for Bank Transfer Withdrawals is ₱5,000. So if the amount to be withdrawn is below  ₱5,000 use GCash instead. This is the most common reason why withdrawal request was declined. If this is not the reason then click here.

 

NOTE: Bonus funds may be withdrawn, at any time, provided that the Player has (a) made a successful deposit and (b) verified his age and identity accurately within the S5.com. All withdrawal requests of bonus funds are subject to existing withdrawal wagering requirements and conditions. Withdrawal requests will be subject to verification of duplicate accounts and screening for circumvention of these terms and conditions.

Two common reasons why you can't make a withdrawal transaction.

1. If your account is not yet verified (KYC). 

More details about S5 Casino KYC process click here

2. If you have an active wagering requirements. 

What is wagering requirements?

A wagering requirement is the minimum amount of money you must wager before you could withdraw a bonus or the winnings of a bonus.

You may track your bonus progress through this link:

https://www.s5.com/account/bonuses

Why my account is deactivated?

As outlined on our Terms and Conditions, creating multiple and duplicate accounts on our website is prohibited. These accounts may be subjected for permanent account closure. 

Other concern about your S5 account?

For other concern about your account send an email to cs@s5support.com.

Kindly provide the following information so they can pull up your account and address your concern.

1. Username or email address on file

2. Date of birth

3. Last four digits of the phone number registered on file

Get your FREE ACCOUNT @ S5 Online Casino

Shorten URL: https://tinyurl.com/pardz2023

Scan to REGISTER / SIGN UP

Before playing we suggest that you make a KYC REQUEST.

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