CrazyWin FAQ
CrazyWin Frequently Asked Questions
Register Play Win- How do I get started?
- Who can play?
- How to register?
- Account Verification (KYC)
- Forget Password (Reset)
- How do I change my registered mobile number?
- How can I create my screen name?
- My Account is locked, what can I do?
- How many accounts can I create?
- Taxes on my Winnings
- How can I view my game transactions?
- How can I add funds my Account?
- Do I need to do an initial deposit?
- Is there a fee when making a deposit or withdrawal?
- How much is the minimum withdrawal?
- How fast do you process my withdrawal?
- How do I receive a bonus?
- What does it mean wagering requirement?
- How do I know my VIP Level?
- What are VIP Points?
- How do I know it is Fair Play?
- How do I know my Account information are secured?
- What will I do if my games freeze or not loading?
- How do I clear web browser cache and cookies?
- How to become an AGENT?
You can play our games for free without creating an account by using “Play for Fun.” To play for real money, you need to create an account. After your account is created and proper verification has taken place you will need to deposit funds into your account. As soon as money is in your account you can play our Casino Slots, Live, Bingo, Poker, Sports and all games available in our website.
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crazywin.ph only accepts players residing in the Philippines, who are 21 years old and above.
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You must register to Register Play Win using a valid “Mobile Number”. Password must be minimum 8 characters, 1 upper case, 1 lower case, 1 number. Once account is successfully created, account creation will be confirmed. However, there is a 2FA (Factor Authentication) required, which is sent via the registered mobile number.
Note: 2FA is mandatory every time a customer login to his account.
How to Download crazywin.ph App
There’s no easier way to access your account quickly. All you have to do is follow this link to guide you.
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This is one of the most important steps that a must do to have a smooth transaction with crazywin.ph. All of our players must have a proper account verification (KYC or Know Your Customer). crazywin.ph is a PAGCOR licensed company, which means we also need to make sure that all our players comply with their compliance and all transactions are given to a legitimate player. Our KYC process is easy.
Driver's License
Passport
UMID
National ID
Senior Citizen ID
SSS ID
Voter’s ID
Postal ID
Tax Identification (TIN)
Alien Certificate of Registration or Alien Employment Permit ID
Immigrant Certificate of Registration
Seamans Book
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List of Valid/Acceptable Identification cards (IDs):
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You can easily reset his password, by providing his registered mobile number, the instruction to reset the account password is sent via SMS
Note: Every account login, requires the 2FA for account security
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You can contact our 24/7 Chat Support by clicking the customer chat support widget on the bottom right corner of the page, will do an account verification to have your registered mobile updated.
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You can create your screen name under your Account profile >> Screen Name. This will be displayed to other players when playing peer-to-peer or live games.
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You can contact our 24/7 Chat Support by clicking the customer chat support widget on the bottom right corner of the page, will do an account verification for you to be able to access your account again.
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We only accept one account personal account, and only one account may be registered per mobile number, residential address, email, IP address, any given payment option that is under a personal account. Creating multiple Player Accounts by a single player can lead, at the sole discretion of the Casino, to termination of all such accounts and cancellation of all payouts to the player. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.
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You are fully responsible for paying all fees and taxes applied to Your winnings according to the laws of the Republic of the Philippines.
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You can login to your Account and check “Transactions” page. You will be able to view all of your casino transactions, including summary of your deposit and withdrawal to your account.
Deposits and Withdrawals
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Deposits and Withdrawals
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You can easily make a deposit in your account, as we over a wide-range of payment solutions which are all online transactions (e.g Grab Pay, 7-Eleven, Cebuana Lhuillier, Pay Maya, and a lot more). All deposits are instantly credited to your account, once transaction has been confirmed.
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You shall post an initial deposit in the amount of One Thousand Pesos (P1,000.00). The initial deposit requirement shall be maintained for thirty (30) days after which the Player may utilize the same at will.
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crazywin does not charge any fees in your transactions. However, some payment providers may charge deposit or withdrawal fees.
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You can withdraw at least Php 100. All withdrawal request is subject for review and verification.
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Your account will automatically be debited upon submission of a cash out request. Once withdrawal has been approved by us, the money is instantly credited to the payment option you selected. It is the player's responsibility to claim his withdrawal for over-the-counter payments or monitor that his withdrawal amount has been completely credit to his account for bank transfers or e-wallet cash outs.
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Bonuses are given based on a current promotion or exclusive offers given to you on a given period. You may check your Account under “Bonuses and Offers” page to see the bonuses credited into your account. You may be required to complete the wagering requirements (if applicable) to be able to withdraw the bonus you have received. Kindly make sure to read full terms and condition of the promotion.
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Wagering requirement is equivalent number of bets you need in order to withdraw a specific bonus and winnings you have received. All bonuses have a defined wagering requirement stated in the promotion terms and conditions.
For example, you have received Php500 Bonus, then wagering requirement is x 38.
Php 500 x 38 = Php 19,000
You have to be able to bet at least Php19,000 for you to be able to withdraw the bonus and winnings you have received.
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You can login to your Account and click “VIP Level” page. You can also view all your VIP rewards under the “Rewards” page.
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VIP Points is the name of our incentive rewards program as well as the name of the points you earn when you play any of our casino games. Each game gives you a different amount of points that you can use to redeem for cash and prizes.
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One of the main concerns of Online gaming operations is to guarantee fair gaming. crazywin.ph understands the importance of explaining how this is actually done:
A Random Number Generator (RNG) is used to ensure that performance is truly random. crazywin.ph uses the trusted RNG, which provides consistently random results. The system has been rigorously tested by running millions of rounds and examining results. The system is also systematically tested by authorities to make sure that it is not in any way being tampered to cheat online users.
crazywin.ph provides our users with an easy-to-use log of their game results. This information may be accessed any time by going to your account under “transactions” page. Details in the account history page includes amounts wagered, game results, as well as Deposit and Cash Out records.
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We at crazywin.ph guarantees that all of your personal account information is secured.
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Don’t worry, the game will resume where it left off, just try refreshing the page. If the game is still stuck, try restarting your web browser (Microsoft Edge, Google Chrome, Mozilla Firefox, Opera) and re-enter the game. Kindly make sure you are not been blocked by a VPN or anti-virus software in your computer. Please note that some anti-virus blocks certain websites. You can also clear your web browser cache and cookies. If everything failed, contact our 24/7 Chat Support by clicking the customer chat support widget on the bottom right corner of the page, our Support will immediately assist you.
About CRAZYWIN
The Best Slot Games Platform
We offer vast range of Slot Games from popular vendors around the world. Play the award winning slot games in our international standards game-oriented platform. Only in CRAZYWIN!
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WHY CRAZYWIN AFFILIATES
At CRAZYWIN Affiliates, we recognize that our affiliate partners are our biggest asset. We pride ourselves on our friendly and professional team, who are ready to assist you at every step along your journey to earn profit with us.
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You can find information on how to clear cache by following the links below:
1) for Mac and IOS: https://www.wikihow.com/Clear-Your-Browser%27s-Cookies
2) for Windows: https://www.howtogeek.com/111925/delete-cookies-in-the-five-most-popular-web-browsers-in-windows/
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It's EASY and FREE to become an AGENT. Just register on this link: https://jblyg.crazywin.ph/register.html
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Hiring Agents / We Need More Agents
- Part time / full time
- At least 21 years old
- With valid ID
- PAGCOR Certified
- Weekly commission
- Fast Cash Out / Withdrawal
- 24/7 Live Chat Support
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